If you have a refund request for any subscription order you placed with Stillwater Associates, please contact us via email at [email protected] no later than thirty (30) days after you submitted the order to Stillwater Associates. Stillwater Associates may grant an extension to the 30 days at their discretion.

Subscriptions and recurring charges

Ongoing subscriptions and recurring charges may be cancelled at any time. The cancellation will take place from the next billing period. A cancellation will only cancel future billings.

Reasons for cancellation

Stillwater Associates reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders, and law enforcement agencies. In addition, Stillwater Associates may cancel transactions it reasonably considers to be potentially fraudulent, unlawful, or in breach of Stillwater Associates’ Terms and Conditions or Privacy Policy.